Delivery Policy
Effective Date: October 18, 2026
1. Introduction
This Delivery Policy explains how Housas Clothing manages delivery arrangements for clothing orders placed through its website or other available ordering channels.
Housas Clothing is located at Montserrado, Paynesville, Thinker Village, Guest Junction, Liberia. Delivery availability, charges, and estimated timeframes depend on the customer’s destination and the arrangements confirmed when an order is placed.
2. Delivery Locations
Delivery availability will be confirmed based on the customer’s location and the delivery arrangements available at the time of purchase.
Customers should provide a complete delivery address, including the community and nearby landmarks where helpful, together with a working telephone number.
If you are unsure whether delivery is available to your location, please contact Housas Clothing before completing your order.
3. Delivery Charges
Delivery charges, where applicable, will be communicated to customers before an order is finalized.
Charges may depend on the delivery destination and the arrangements required to fulfil the order.
Customers should confirm the total amount payable, including any delivery charges, before completing their purchase.
4. Order Processing and Delivery Timeframes
Orders may require confirmation and preparation before dispatch.
Estimated delivery timeframes will be communicated where available. Actual delivery times may vary depending on product availability, destination, transport arrangements, public holidays, weather, or other circumstances beyond the store’s reasonable control.
If a significant delay occurs, customers should contact Housas Clothing for an update.
5. Order Confirmation
Customers should verify their product selections, quantities, contact details, and delivery address before confirming an order.
Where confirmation is required, processing may not begin until the relevant details have been verified.
Housas Clothing may contact customers to clarify order information or confirm delivery arrangements.
6. Receiving Your Order
Customers should make reasonable arrangements to receive their orders at the agreed location and time.
Upon receiving a delivery, customers should check the products and package for visible damage, missing items, or incorrect products.
Any issue should be reported to Housas Clothing as soon as reasonably possible, with the order details and supporting photographs where available.
7. Incorrect Addresses and Failed Deliveries
Customers are responsible for providing accurate delivery details and remaining reachable through the contact information supplied.
An incorrect address, an unavailable recipient, or an inability to contact the customer may delay delivery or prevent successful completion.
If another delivery attempt or alternative arrangement is necessary, any applicable additional charges will be communicated to the customer before they are applied.
8. Delivery Delays
Delivery may be affected by severe weather, transport disruptions, public holidays, security concerns, or other circumstances beyond the store’s reasonable control.
Where possible, Housas Clothing will inform affected customers of significant delays and provide available updates.
9. Collection and Alternative Arrangements
Customers who cannot receive a delivery may contact Housas Clothing to ask whether collection from the store or another arrangement is available.
Collection options, availability, and any applicable conditions must be confirmed directly with the store.
10. Delivery Enquiries
For delivery questions, order updates, or assistance with a delivery issue, contact:
Business name: Housas Clothing
Address: Montserrado, Paynesville, Thinker Village, Guest Junction, Liberia
Phone: 0889233394
Email: houwave@housasclothing.com