Privacy Policy
Effective Date: October 18, 2026
1. Introduction
Housas Clothing respects the privacy of its customers and website visitors. This Privacy Policy explains how personal information may be collected, used, stored, and protected when you visit our website, make a purchase, or contact our store.
Housas Clothing operates from Montserrado, Paynesville, Thinker Village, Guest Junction, Liberia.
2. Information We Collect
Depending on how you interact with our website and store, we may collect the following categories of information:
Personal and contact information: Your name, telephone number, email address, and other contact details you provide.
Order information: Products purchased, quantities, order references, delivery addresses, and relevant transaction records.
Payment information: Information needed to confirm and process payments through the payment methods made available to customers.
Communication records: Messages, enquiries, complaints, and other communications you send to Housas Clothing.
Technical information: Where applicable, browser type, device information, website usage data, and diagnostic information collected through website technologies.
We aim to collect information that is reasonably necessary for the relevant business purpose.
3. How We Use Your Information
Personal information may be used to:
- Process and manage orders.
- Confirm purchases and provide order updates.
- Arrange deliveries and respond to delivery enquiries.
- Respond to customer questions and complaints.
- Maintain transaction records and help prevent fraud.
- Maintain and improve website functionality.
- Meet applicable legal, regulatory, and recordkeeping obligations.
Information will be used for appropriate business purposes and handled in accordance with applicable privacy requirements.
4. Sharing of Information
Housas Clothing does not sell customers’ personal information.
Information may be shared with service providers when necessary to fulfil an order or operate the business. These providers may include payment processors, delivery providers, website hosting companies, and technical service providers.
Information may also be disclosed where required by law or where reasonably necessary to protect legal rights, address security concerns, or investigate suspected fraud.
Third-party providers may process information under their own privacy policies and applicable contractual or legal obligations.
5. Payment Information and Security
Payment information is handled according to the payment method and service provider involved in a transaction.
Where third-party payment services are used, their privacy and security practices may also apply. Customers should avoid sending passwords, payment PINs, or confidential authentication information through ordinary email or unsecured communication channels.
Housas Clothing will take reasonable measures to protect information within its control. However, no electronic transmission or storage system can be guaranteed to be completely secure.
6. Cookies and Website Technologies
The website may use cookies or similar technologies to support essential functions, remember preferences, understand website performance, or improve the customer experience.
The technologies used will depend on the website’s actual configuration and the third-party services integrated into it.
Where required by applicable law, consent will be obtained before using non-essential cookies. Customers may also manage cookies through their browser settings, although disabling certain cookies may affect website functionality.
7. Data Retention
Personal information will be retained for as long as reasonably necessary to process orders, provide customer support, maintain transaction records, resolve disputes, and comply with applicable legal obligations.
When information is no longer required, reasonable steps will be taken to delete it or dispose of it appropriately, subject to any applicable retention requirements.
8. Your Privacy Rights
Subject to applicable law, you may request access to personal information held about you, ask for inaccurate information to be corrected, or request deletion or restriction of certain information.
Some information may need to be retained where required for legal, accounting, security, or dispute-resolution purposes.
To make a privacy-related request, please contact Housas Clothing using the details provided below.
9. Third-Party Websites
Our website may contain links to third-party websites or services. Housas Clothing does not control the privacy practices or content of external websites.
Customers should review the relevant privacy policies before providing personal information to third-party services.
10. Children’s Privacy
Housas Clothing sells clothing for men and boys. The website is not intended to collect children’s personal information unnecessarily.
Where a purchase or enquiry concerns a child, a parent or responsible adult should provide the relevant information where appropriate.
11. Changes to This Policy
This Privacy Policy may be updated to reflect changes in business operations, website technologies, or applicable legal requirements.
The latest version will be published on this page, with an updated effective date where appropriate.
12. Contact Information
For questions or requests concerning personal information, please contact:
Business name: Housas Clothing
Address: Montserrado, Paynesville, Thinker Village, Guest Junction, Liberia
Phone: 0889233394
Email: houwave@housasclothing.com